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Security Systems in Springfield
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Springfield?

A residential security package should protect your home. But what occurs in the event your home security alarms go off in Springfield? What actions should you take to be certain you and all your family members are secure?

The most important first step is to avoid panicking. You should understand that your 24-hour monitoring experts are there for you. Then follow these steps to be prepared for any crisis at your property.

Our Committed Professionals Are There For You

A security monitoring representative is immediately alerted as soon as your Springfield home security alarms go off. When a representative is notified, they will contact you as quickly as possible to figure out what set off the security system. Your alarm may activate in various situations, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flooding

  • False alarm

In situations where the alarm was tripped accidentally—like not recalling that your sensors are armed when you unlatch a window or door— a monitoring specialist will call to figure out if you need help. Provide your passcode, and they can turn off the alarm.

In a true emergency, the monitoring agent will summon emergency personnel, including law enforcement, firefighters, and medical professionals, to your residence. They can also function as a contact point when nobody is home. The monitoring agent will even inform authorities which security device was set off, helping them prepare for what could be a life-threatening situation. The monitoring expert will maintain a connection with you to keep you composed and let you know what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Springfield

Getting roused from bed in the dead of night to a security warning going off is incredibly scary—even moreso if you don’t know why it’s occurring. The most important thing you should do is stay as calm as possible and proceed with the following:

  • Before anything else, find a safe location. Collect all members of your family including pets as quick as you can and relocate to a shielded space in the house or depart the home if needed. It's a natural response to want to face the situation in your home, but this can be incredibly dangerous. Instead, put a priority on trying to keep yourself and your family secure and let the trained personnel deal with the issue.

  • Secondly, utilize your smartphone’s convenient security app to remain in touch with your monitoring staff. They'll dispatch emergency professionals who will be in transit to your property in a matter of moments.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency responders. You are able to be conferenced in, so all parties are sharing information. Conversely, if you’re not able to speak directly to authorities, get notifications by text message. Even if your dealing with a false alarm, it's wise to keep adequately communicating with all teams so you know what to do should a legitimate crisis take place.

Defend Against All Types of Emergencies in Springfield with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your loved ones and property are secured. With 24-hour monitoring, home automation, and entry-point sensors, your residence will remain the secure environment it's supposed to be. Customize the perfect home security solution by submitting the form on this page or reach out to (413) 213-4274 to take the first step toward a secure property.